Privacy Policy

Your privacy matters to us. This policy explains how Vexel Playground collects, uses, and protects your information.

Last updated: June 1, 2026

Data Controller Information

The data controller responsible for your personal information is:

Data Protection Officer (DPO)

Our Data Protection Officer can be reached at:

1. Introduction

Vexel Playground ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and play games on our platform. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

Information You Provide

When you voluntarily provide information to us, such as when you fill out a contact form, submit feedback, or communicate with us via email, we collect the information you provide, which may include:

  • Your name and email address
  • Your message or feedback content
  • Any other information you choose to provide

Information Collected Automatically

When you access Vexel Playground, we may automatically collect certain information about your device and usage, including:

  • Browser type and version
  • Operating system
  • IP address (anonymized where possible)
  • Pages visited and time spent on each page
  • Games played and gameplay duration
  • Referring website or source
  • Device type (desktop, mobile, tablet)

Legal Basis for Processing (GDPR)

We process personal data only on the following legal bases:

  • Your explicit consent
  • Performance of our legitimate interests
  • Compliance with legal obligations
  • Necessity to provide and maintain our service

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our gaming platform
  • To improve and personalize your gaming experience
  • To respond to your inquiries and provide customer support
  • To analyze usage patterns and optimize platform performance
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations

4. Cookies and Tracking Technologies

Vexel Playground uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our platform.

Types of Cookies We Use

  • Essential Cookies: Required for the Platform to function properly
  • Analytics Cookies: Help us understand how visitors interact with our Platform
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of the Platform.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating the Platform (e.g., hosting, analytics)
  • When required by law or to comply with legal processes
  • To protect our rights, privacy, safety, or property, or that of our users
  • In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for all data transmissions
  • Regular security audits and vulnerability assessments
  • Access controls limiting data access to authorized personnel only
  • Secure data storage with appropriate encryption

While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data Retention Periods

We retain personal data only for as long as necessary:

  • Usage and analytics data: retained for up to 12 months
  • User support data: retained until the inquiry is resolved
  • Cookie data: retained for up to 12–24 months

7. Children's Privacy

Vexel Playground is designed to be family-friendly and suitable for users of all ages. We do not knowingly collect personal information from children under 13 years of age without parental consent. If we learn that we have collected personal data from a child under 13, we will take steps to delete that information promptly.

8. User Rights (GDPR & CCPA)

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Restriction: Request restriction of processing
  • Data Portability: Request transfer of your data
  • Objection: Object to processing
  • Withdraw Consent: Withdraw any consent you previously provided

To exercise any of these rights, please contact us at [email protected].

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: